For support on the following request types:

  • PKI Certificate Issuing.  Please use this to retrieve your PKI certificates (currently in use version 2 and for future use version 3)
  • RFCs (Request For Changes to PEPPOL specifications, agreements or policies)
  • BUG (hotfix) reporting
  • General support
  • Compliance issues

Please submit your requests in the PEPPOL Jira Service Desk here:


If you need help understanding the different request types please refer to the following guide:


Test and Onboarding

Test and Onboarding can be done through the OpenPEPPOL centralized testbed located here:

OpenPEPPOL Centralized Testbed

Make sure you have done all the pre-requisites described in the Testbed User Guide before initiating the test

User guide on how to use the testbed can found here:

OpenPEPPOL Centralized Testbed User guide