Support
Support
For support on the following request types:
- PKI Certificate Issuing. Please use this to retrieve your PKI certificates (currently in use version 2 and for future use version 3)
- RFCs (Request For Changes to Peppol specifications, agreements or policies)
- BUG (hotfix) reporting
- General support
- Compliance issues
Please submit your requests in the Peppol Jira Service Desk here: https://openpeppol.atlassian.net/servicedesk/customer/portal/1
If you need help understanding the different request types please refer to the following guide:
Test and Onboarding
Test and Onboarding can be done through the OpenPeppol centralized testbed located here:
OpenPeppol Centralized Testbed (Login requires authentication with Peppol test PKI certificate- see user guide for more details)
Make sure you have done all the pre-requisites described in the Testbed User Guide before initiating the test.
User guide on how to use the testbed can found here:
OpenPeppol Centralized Testbed User guide